HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve

24 reviews for HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve

1. 

   

   Rated 2 out of 5

   J.M. – November 10, 2016

   Bought this Dual Flush kit at the Home Depot some time ago. It was installed for me by a plumber less than a year ago, when he was doing other plumbing work in the house.
   It stopped working two days ago. After the last flush, the valve did not close, and the water kept...Read More running but the tank did not fill. I had to turn off the water at the valve on the floor behind the toilet. The Home Depot doesn’t appear to carry this brand anymore, so I guess I’ll have to go back to Fluidmaster.
   I like the idea of this water saving toilet mechanism, but it stopped w

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     Danco (store manager) – November 11, 2016

     Good Morning,
     Thank you for taking the time to provide this valuable feedback. We know it can be frustrating when a product doesn’t perform as your intended. I will pass on your concern to our Engineering Team so that they can be aware of the issue you experienced....Read More However, this item is still under warranty. If you’ll please contact our excellent Product Support team at 800-523-5135 (option 2) or [email protected], we would be happy to send out a replacement.

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2. 

   

   Rated 2 out of 5

   Bob – April 28, 2017

   Bought this two years ago as a longer term replacement – the fill valve quit and I must replace the kit since the 5 year warranty does’ t include shipping- probably will buy something else that lasts longer.

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     Danco (store manager) – April 28, 2017

     Good Afternoon Bob,
     Thank you for taking the time to provide this valuable feedback. We apologize for the inconvenience you have experienced. Please be assured this is not typical of our product, and we will share your concerns with our Product Management and Quality Con...Read Moretrol teams for further review. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or [email protected], we would be glad to provide a replacement. We are happy to help in any way we can.

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3. 

   

   Rated 1 out of 5

   Sean Brannon – May 20, 2017

   I bought two sets of these for my home when they were sold by Blue Source/MJSI and had a SIX YEAR WARRANTY. I had to have one of the fill valves replaced due to a failure, and Blue Source/MJSI replaced it without question, not requiring me to ship the broken one to them, nor p...Read Moreaying for the replacement to be shipped to me. The second one has failed just short of six years and I now see that Danco has acquired MJSI and reduced the warranty to one year. This means I’ll never be buying another of these, as much as I like them. The fill valves last less than the six years they were originally warranted for and cost 2.5 times as much as a FluidMaster equivalent.

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     Danco (store manager) – May 21, 2017

     Good Morning Sean,
     Thank you for reaching out to us. We do offer a 10 year warranty for the HYR460. If you could reach out to Product Support team we would love to help resolve the issue. They can be reached at 800-523-5135 (option 2), or if you prefer you can email them...Read More at [email protected].

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4. 

   

   Rated 2 out of 5

   Bennie – July 13, 2017

   I’m about to install the dual-flush valve. I’m apprehensive about the two reviews I’ve just read. But I will give it a chance and see how it works for me. I will let you know how it works and for how long. cross your fingers.

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     Danco (store manager) – July 13, 2017

     Good Morning Bennie,
     We can assure you we have spoken with our Engineering team regarding the previously stated issues. While sometimes products can fail we are sure this is not the standard. We stand by our products and strive to have the best product on the market for ...Read Morethe right price. If you need any help with installation please don’t hesitate to reach out to us. Our excellent Product Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at [email protected]. They would be more than happy to answer any questions or provide some troubleshooting tips to make the installation process run smoothly.

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5. 

   

   Rated 1 out of 5

   russ – October 25, 2017

   I installed 3 of these a few years ago with the objective of saving some $$$ on my water bill but more importantly save some water. Well what a huge disappointment that has been. I’m in the process of throwing the last one on the trash can. We’ve used more water be...Read Morecause they do not shut off than we would have had we just used the old style single flusher. Plus I’m also out the cost of the purchase price. Purchase not recommended! Maybe a good theory but one that does not work.

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6. 

   

   Rated 5 out of 5

   Jamie Giles – August 25, 2018

   Now this is NOT an attempt to discourage you from purchasing this kit, it is a quality product; in fact better quality than most others. I am in NO Way a fan of “Low-Flow” in the toilet department, I am a big guy & along with that you get the picture, these are just so...Read Moreme things that I think are important & had I know might have possibly played a role in my decision.
   1st The flushing mechanism: You have to hold the button in throughout the duration of the flush, you can release it once the bowl is empty however I foolishly assumed that once you pressed & released the button you were good to go; this is not the case. The flush actuator is actually controlled by braided steel cable “impressive”.
   2nd There have been some comments on this & similar models about the Zip-Tie breaking after so long of use. Do yourself a favor purchase a pack of heavier duty Zip-Tie’s down the electrical isle you need only 1, I however used 2.
   3rd The plunger that controls the tank refill is held in place by crimping itself to the refill tube mounted in the toilet tank. This is held in place with a clamp that is synched tight with a Zip-Tie (which is included) this needs to be tight enough to hold the plastic housing in place so that the plunger seals the tank water from bowl. It’s a nice simple installation design that serves the purpose & is user friendly, it includes a rubber gasket that fits tightly over the refill tub & helps hold the plunger mechanism in place. But it seems that the included Zip-Tie isn’t as beefy as it could be, I used two 12 inch (I agree that it is overkill but I did not want to come home to a mess one day).
   Pros:
   1st In truth I would recommend it I like the plunger design, the seal is of great quality, I hate the old chain & flapper.
   2nd Quick & Easy installation, it took longer removing the old parts than it did installing the new.
   3rd Three customizable water control options that are simple to set:
   a.) Rate of flow on refilling allows you to adjust the pressure inside the tank with the twist of a knob.
   b.) Simple adjustment for the mount of water used on the number 1 flush setting, for those who like a lot of pressure or for those more concerned with low-flow.
   c.) Simple independent adjustment for the Amount of water used on the number 2 flush setting, for those who like a lot of pressure or for those more concerned with low-flow.
   Lastly my weird wife said that the buttons should be “Yellow & Brown” for easy identification 😉

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7. 

   

   Rated 1 out of 5

   Tanya Howells – January 24, 2019

   I bought a replacement kit on October 6 to replace the existing one that was about 2 years old. Just shy of 4 months later the unit needs to be replaced AGAIN because the toilet will not stop running. This us ridiculous.

8. 

   

   Rated 1 out of 5

   Alisha – March 11, 2019

   I was truly excited about installing this kit, but after only two flushes, the fill valve failed. Every time I flush, the water starts leaking from the top of the fill valve. I then have to turn off the water and turn it back on to get the tank to fill. Also, as the toilet fin...Read Moreishes flushing, the flush converter vibrates and makes a loud knocking sound. Naturally though, I installed it on a Sunday and had to deal with the toilet like this for 24 hours before I could talk to customer support about it. Unfortunately, customer service was no help. She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. The entire call took less than 3 minutes and I’m not convinced she knew anything about troubleshooting this product. I’m most likely going to go buy a different brand altogether.

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9. 

   

   Rated 5 out of 5

   Dwain – April 4, 2019

   I have this unit I purchased it at Costco in 2013..it has worked flawlessly

10. 

    

    Rated 5 out of 5

    Savannah Boggs – June 4, 2019

    We purchased 3 of these two years ago to put in all our bathrooms. Once we got the first one installed the others went in easily. Just recently the one in our primary bathroom has had an issue. I was on the phone with support for less than 10 minutes, they identified the is...Read Moresue and are sending me out a new unit. Life hasn’t been treating us very well lately, everything that can go wrong has gone wrong. So some simple consideration and great customer service went a long way for us. Thank you for taking one of our big worries off our plate.

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11. 

    

    Rated 5 out of 5

    Savannah Boggs – June 4, 2019

    We’ve had 3 units for 2 years and the most used just started having an issue. Service was quick, helpful, kind and took care of our issue, replacing the unit without complaint. Thank you for making a great product that you stick by!

12. 

    

    Rated 1 out of 5

    Jerry – September 21, 2019

    I am a contractor and this product does not work! I have rebuilt dozens of toilets. I have made every adjustment possible and it will not
    Flush effectively. Your not saving water when you have to flush 3 times. I do not recommend.

13. 

    

    Rated 1 out of 5

    justin eichmann – December 30, 2019

    I read the entire box before I purchased the Dual flush valve & Premium Fill valve it says it converts almost any toilet. However on the third page of the directions it has a small asteick that says device is not intended to used as a retrofit dvice for 1.28 gpf water clo...Read Moresets. Why not put that on the front of the box? I do blame myself for not reading all the directions, but come on this should have been on the box or the first page. I am half thru installing the device and then I read it–I am frustrated obviously because of the wasted money and the wasted time.

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14. 

    

    Rated 5 out of 5

    James – February 23, 2021

    So…I’m no plumber, but I’ve been knocking around 50 year or so and have done plenty of basic, home repair through my life. I’ve installed a couple toilets (royal pain) and even swapped a toilet valve and flapper out before. Of all the home repairs I’ve done, wo...Read Morerking on a toilet is one I hate with a passion because it’s cramped space and a lot of bending over. I gathered my tools and…less than 45 minutes later I was not only done but had everything tested, my tools put away, and the packaging outside in the recycling bin. It’s still early, of course, but this was probably one of the fastest and easiest bathroom maintenance tasks I’ve done in a long time. I kid you not – 45 minutes, start to finish, including clean-up. The actual installation took maybe 15-20 minutes. First, I had to extend the tube on the valve to fit in my toilet. Just pull up the tab, give it a twist, pull the tube extension out, then turn to snap in place. Rather than a nut that requires a wrench, the Danco unit has a plastic wing nut they instruct you to tighten by hand to three clicks. Did so and no leaks. The tank fills fast and the bowl has plenty of water. The actual dual flush valve was a little more complicated but, honestly, not by much. You separate the base and put it in place over the hole that leads to the toilet. Snug it in, then put in a gapper and rubber washer that hold it in place. One thing I read before starting and it’s right there in the instructions – snug, not smooshed. You don’t want to deform the silicone. Next you snap on the top piece and you’re basically done with this part of the install. The button is a bit smaller than a door knob; maybe an inch and a half deep. It has a plastic fitting that you hand tighten to hold it in place. After that, you just snap the control unit onto it. I’m still tinkering with the low flush setting BUT everything works fine. No leaks, fast filling, simple to install, simple to use. I was dreading this job and kept putting it off; turned out to be super easy. I’ll update my review after it’s been in use a while.

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15. 

    

    Rated 1 out of 5

    Vident – August 6, 2021

    Would continue to flush on its own. I followed the instructions to the letter. Reseated the dual flush part, but to no avail. I am returning the unit.

16. 

    

    Rated 5 out of 5

    David L Paynter – October 20, 2021

    This has worked perfectly for more than five years Super easy to install.

17. 

    

    Rated 5 out of 5

    MUBASHEER – October 30, 2021

    CAN WE USE THIS FOR REPLACEMENT OF GEBERIT DUAL FLUSH TANK FITTINGS ( IMPULS 360 + IMPULS 290 ) ?

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      Danco (store manager) – October 31, 2021

      Good Morning!
      Thank you for reaching out to us. Unfortunately the HYR460 will not work as a replacement of Geber Dual Flush tank fittings.

18. 

    

    Rated 1 out of 5

    James – January 20, 2022

    Purchased this hoping to save some water and stress on our well pump. However the dome gasket will not seal, we’ve tried everything. This causes the water to continue running to keep the tank full. The package says it worked on slanted flapper openings but that’...Read Mores not the case. I’ll be taking it out and returning it.

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19. 

    

    Rated 4 out of 5

    Brian – March 6, 2022

    Just purchased this kit from HD. Looks to be very well engineered. I wish they offered a kit for those of us who would not mind removing the tank and installing the unit directly rather than depend on the boot to keep a seal to the old flapper valve body. Seems to work well on...Read More my old American Standard 3.5 gallon toilet. Lots of adjustments you can make to make it flush correctly. If you are not mechanically inclined then you should hire a plumber to install. Will see how long this lasts.

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20. 

    

    Rated 2 out of 5

    Charles – March 7, 2022

    WASTED MONEY, TIME, & WATER –Quite frustrated as this is the 2nd unit I’ve purchased. I had installed one in the main BR and it took forever to get setting right to flush tissue only, and solids. Finally got the settings right and installed a 2nd in guest BR ...Read Moreusing same settings to no avail. Constantly having to flush a 2nd and 3rd time (sometimes more) for normal uses and I’ve wasted so much time trying to get this set right and it still won’t work correctly. Sometimes the flush is good and quick but mostly it is a slow whirlpool that doesn’t always go down. I’ve had no issues with the main BR which is on the same drainline BTW so there’s no back up / clog that would cause this to fail. Very disappointed but looking at the reviews I can see I’m not the only one.

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21. 

    

    Rated 3 out of 5

    J. Tsai – June 26, 2022

    I replaced all three toilets in my house to save more water in long run. Two of them working okay for about one year so far. The other one start auto flushing periodically. I purchase another one and still having the same problem. Can any one from the manufacturer to guide me ...Read Moreto resolve this problem?

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      Danco (store manager) – June 27, 2022

      Hello!
      I have reached out to our Danco Support team for them to respond back with any troubleshooting tips they have. Their email is [email protected]. I have made sure to rush this through so you get a response ASAP!

22. 

    

    Rated 5 out of 5

    TB – April 16, 2023

    I have been using one for about 4 years. That is about 3 years longer than I expected it to work! Saved me from buying and intalling a new toilet.

23. 

    

    Rated 1 out of 5

    Ovi T – May 29, 2023

    I purchased two of these on amazon and one of them lets the water run sometimes (on average almost once a day). It worked fine for about 4 weeks. Once a realize the water keeps running I have to press the button a few times until it “releases”. Pressing the button...Read More offers *no resistance* and that’s how I know the valve has not closed.
    Seems like a defective unit, but it’s a disaster because I’ve already had the toilet water running a few times for hours.

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24. 

    

    Rated 1 out of 5

    darren gabrielsen – August 16, 2023

    leaking and causes toilet cycling…there does not seem to be an easy fix. Frustrated