Perfect Seal Toilet Wax Ring

22 reviews for Perfect Seal Toilet Wax Ring

1. 

   5 out of 5

   David Reynolds – August 2, 2017

   When my old wax ring gave out i went to Lowes and was loming at the variety of wax rings ti choose from and then u came across the perfect seal. I purchased the new wax ring and installed it and i think i wont use any other wax ring ever again its been installed for about 4 mo...Read Morenths now with nk issues. Here a link to my YouTube channel where i show how to install thos ring. Thos have been one of my best cideos with over 7K views so Danco if your reading this hook me up and sponsor me and ill show hlw to install more of your products.

   https://youtu.be/J2BejwFe6_o

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2. 

   1 out of 5

   Tom – July 25, 2017

   This device was used in a below floor installation that required the use of both parts and compressed so the toilet sat flat with no rocking. Initially it seemed okay and working as it should with never any water around the toilet. A while later we noticed it started leaking b...Read Moreut because the flange was below the finished floor the water was going onto the sub floor and eventually it rotted to the point the water started dripping in the basement. This obviously small seeping leak was probably from the very start and took a long time to become evident. Contacted Danco as it was under warranty and they said they would rush a replacement. After pulling the toilet I discovered that everything had seated as it should have, the blue adaptor was properly sitting over the horn on the bottom of the toilet and the main part had compressed level. The problem was that the wax when pushed out of the seal had created a restriction in the 3 inch drain opening narrowing the flow to about 2 inches. This restriction was causing a small back up in the drain which with this strong flushing toilet, forced water between the two parts of the seal allowing a small amount of seepage onto the sub floor. Over time the sub floor could only absorb so much and eventually made the leak evident. Not wanting to ever trust this product again I switched to the Fluidmaster Better Than Wax Toilet Seal which required using both parts for below floor flange installation. Had to put full weight onto the toilet to compress seal enough that the toilet sat flush on the tile floor. This seal with no restriction in the flush is working fine with no evidence of a leak on the tile floor or from the sub floor below into the basement. Never did get the promised Perfect Seal replacement from Danco.

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     Danco – July 26, 2017

     Good Afternoon Tom,
     We understand having an unsuccessful toilet installation is very frustrating when you purchase a product to perform as stated and then it fails. Here at Danco we takes these product failures very seriously and want to make this right. In reading your ...Read Morereview, I was concerned that you had not received the Perfect Seal just and I went to track your package. It was shipped 7/20 and it usually takes 7-10 days to arrive in Canada from the states; so you should be receiving it any day now. We stand behind our products and want all of our customers to have the best DIY experience. We truly value all feedback from our customers and we will make sure that our Quality Department and Engineers receive your feedback on the Perfect Seal so that this product can be retested to ensure we have the product performance. Thank you for reaching out to us. We appreciate your feedback and value your business. Please feel free to reach out to us if you have any additional questions and concerns. Our Technical Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at support@danco.com. Thank you and have a wonderful rest of your day.

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3. 

   5 out of 5

   LJU – July 24, 2017

   A couple of months ago I replaced all my toilet seals (4 cammodes) with extra thick wax seals w/ plastic inserts. (two of four were definitely leaking) Two were below floor level, two were at floor level. The one below floor level failed immediately, replaced with Perfect ...Read MoreSeal and no more odor. Two other toilets started to get sewer gas stench a few months later… Upon pulling the toilets one seal was only partially compressed, the other had no compression. Replaced both with Perfect Seal, both are now odorless. A little bit more expensive than a traditional wax ring, but I think it’s good money spent.

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4. 

   5 out of 5

   Harold Brown Sr – July 8, 2017

   Two leaking toilets both sit on uneven ceramic tile. Bought house with this problem not knowing. Changed wax seal quit leaking for a while now leaking again. Replaced both with perfect seal, best thing I done in a while. No leaks and no shimming the toilet now sits perfectly w...Read Moreith no movement.

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5. 

   5 out of 5

   Paul G. Celentano – July 2, 2017

   I was not confident in using a wax ring (old house issues). Got one of these and even I got it to work. I am terrible at plumbing and hate doing it but plumbers don’t come cheap. Just pulled up the toilet 2 years later (new floor) and there is absolutely no evidence of a...Read Moreny leakage… very happy.

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6. 

   5 out of 5

   Shiv – June 26, 2017

   Works a treat, so much better than regular wax rings. My flange was type c in the instructions.

7. 

   5 out of 5

   Rich – May 31, 2017

   Have used the old wax ring for many toilet installations, many leaked. This product worked easily and flawlessly

8. 

   5 out of 5

   Jeff Mueller – May 24, 2017

   I installed a new floor in my bathroom and added a flange spacer to bring the flange hieght level with the new floor. I used a traditional wax ring but it leaked, I tried a second time with a wax ring and got the same leaky result.
   My brother recommended the Perfect Seal...Read More, so I bought one and it worked great the first time! I will certainly use the Perfect Seal when I replace the flooring in my other bathroom this week.

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9. 

   5 out of 5

   Doug E. – April 23, 2017

   This was my first time using this product. It replaced a leaky toilet at the floor perfectly. The home I’m in was rehabbed a while ago and tve tiles raised the floor around the flange by 1/4″. This fit my need perfectly because I do not want to do this type of r...Read Moreepair again. LOL

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10. 

    1 out of 5

    george mi – April 12, 2017

    PRODUCT WAS VERY HARD TO INSTALL I ENDED UP SCREWING DOWN MY TOILET 3 TIMES AND EVERY TIME IT LEAKED ENDED UP USING A NORMAL WAX RING AND IT WORKED. WASTE OF MONEY!!

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      Danco – April 12, 2017

      Good Afternoon George,
      Thank you for contacting us and letting us know of the issues you have encountered. We apologize for the inconvenience you have experienced. We wish you had contacted us sooner in the process, we may have been able to assist you. This is very unusu...Read Moreal for our product, and we would like to find out more about it. Can you please e-mail the details of your installation to our Product Support team at support@danco.com? Thank you again for your feedback.

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11. 

    5 out of 5

    Mike Malia – February 17, 2017

    Never installed a toilet, flange, or wax seal. I saw this product at Home Depot a few years ago and bought it. What a low price for such a great product. Our front toilet began leaking so thought I’d give this a shot. Hardest part was lifting the toilet off the flang...Read Moree but managed to so without help. Followed the directions to the letter and toilet works perfectly now. The other brilliant design of this is that if the fit seems loose all one has to do is lift the toilet and realign. My rating is 5 stars. For 10 bucks this saved me $125.00 in plumbing.

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12. 

    1 out of 5

    Doug Goetzinger – January 24, 2017

    I have the same problem most of your poor reviews are citing…closet flange sits above floor (less than 1/2″) and I removed the blue rubber adapter as well as the black plastic piece and the toilet still can not be made to touch the floor (I am 220# and sat on the ...Read Moretoilet, gently rocking it back and forth but could not get the toilet to touch the floor.) I assume my toilet horn is too close to the level of the porcelain that contacts the floor so that it will not fit into the Perfect Seal gasket. Your instructions should include toilet horn configurations that will work with your product.

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      Danco – January 24, 2017

      Good Afternoon Doug,
      Thank you for taking the time to let us know about your DIY experience. We apologize that our product did not work for you. We have found sometimes that removing the toilet and stepping directly on the Perfect Seal will allow it to compress a little ...Read Morefurther and let the toilet sit closer to the floor. There are some cases, however, where the toilet will need to be shimmed. We apologize again for the difficulty you experienced, and will share your concerns and suggestions with our Product Management team for further review.

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13. 

    3 out of 5

    M. E. VanWoert – January 23, 2017

    thank goodness for the reviews because I did need to remove the black insert. Toilet was good after that once the unit with the wax ring was seated, and I had put pressure on the toilet to settle it in. Then I tightened the bolts, and the toilet was stable. The only issue I...Read More had was that directions are not clear about the order of the different washers, and I didn’t realize until after I got everything tightened down that I was missing hardware in my package (3 different washers), which is why I am giving 3 stars. Another note too, I felt that all of the directions, could have been clearer. Sometimes diagrams associated with the step I was on did not give the information related to that step…had to go to another diagram to see the info I needed.

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      Danco – January 24, 2017

      Good Afternoon,
      We have recently updated our instructions to make the installation process easier. There is a chance you may have received older instructions and therefore the best directions were not given. We have our most updated instructions along with an installatio...Read Moren video on this product page. It is also located in our How To Center. If you are missing parts I suggest contacting our excellent Product Support team to let the know and the proper equipment will be sent to you. They can be contacted at 800-523-5135 (option 2), or if you prefer you can email them at support@danco.com. We have also passed along your concerns/suggestions to our Product Management team so they can compare it to our latest instructions and see if anymore updates need to be made.

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14. 

    5 out of 5

    Emmett – January 18, 2017

    this thing works great mike I had to shim the toilet so that it wouldn’t rock once I did that it was perfect one of the best rings out there I will be buying another one a little pricy but worth every dime in the long run

15. 

    3 out of 5

    John – January 1, 2017

    You need to show the black plastic ring in the instructions. You talk about it but have to guess what you are talking about. You also need to show this in your video.

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      Danco – January 2, 2017

      Good Morning John,
      We have sent over your concern to our Product Managers so that they can work on getting more installation information regarding the black insert. We are currently working on new videos and plan on releasing a video with this information in the near fut...Read Moreure. Thank you for letting us know that more information needs to be provided. If you have any questions regarding installation please contact our excellent Technical Support team at 800-523-5135 (option 2) or if you prefer you can email them at support@danco.com.

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16. 

    5 out of 5

    RD – November 27, 2016

    I have installed 2 toilets 2 years ago using the perfect seal. The seal was easy to install, no leaks. The design allowed for reseating the toilet.

17. 

    5 out of 5

    Marv Jeffery – November 20, 2016

    Works good for me easy to install like the looks of it would recommend this product for toilet installation for DIY.

18. 

    5 out of 5

    Ted Brooks – November 2, 2016

    I have installed 3 toilets with the Perfect Seal Toilet Wax Ring. The first toilet installed the first time. I recently installed 2 toilets after bathroom renovations. We purchased a different toilet brand this time and the toilet did not sit flush to the floor on the first...Read More try. There is a hard black plastic ring that is inside the gray rubber casing, I removed this hard plastic ring and then reset the toilet. The removal of this plastic ring allowed the Perfect Seal to fully compress and the toilet then was flush to the floor. I would highly recommend this product for toilet installation.

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19. 

    1 out of 5

    Mike – October 15, 2016

    Causes the toilet to be raised to high of the floor. Flange is slightly raised so I did not use the insert. Toilet still sits above the floor and rocks. I have tightened (over tightened) the nuts but toilet is still raised and rocks.Off to HD for a simple wax ring. Ten bucks d...Read Moreown the toilet – ha ha!

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      Danco – October 16, 2016

      Good Afternoon Mike,
      Thank you for your candid feedback and letting us know about your DIY installation. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. From the information given, ...Read Moreit sounds like this may have been the case with your particular installation. We suggest removing the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed. The toilet should then be able to sit flush to the floor. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. We are doing everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. We would like to learn more about your experience and hopefully help in fixing the problem. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. We can be reached between 8 AM to 5 PM, CST Mon. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email support@danco.com. Thank you for providing us with your candid feedback.

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20. 

    5 out of 5

    Dan – October 5, 2016

    I was hesitant at first to try something new after using wax rings for years. I will be going wax less from now on. It was so easy to use and for once I didn’t have a gooey mess in my bathroom. This is a great product and I will be using it to replace the wax rings on my...Read More other toilet!

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21. 

    1 out of 5

    Michael B. – August 23, 2016

    I wasted four or five of these on one toilet. I removed the blue adapter on all attempts as the toilet flange sits slightly above the level of the floor. My toilet is a St Thomas Creation Marathon II model. After two attempts, I Google’d for some help. I found out you ca...Read Moren remove the plastic black ring. Well, after two attempts and more money wasted, that didn’t help either. I wish I could get a refund. I feel like a chump after wasting money on this product. I originally bought 3 to replace wax rings on 3 toilets on a home I just bought. Now I have two sitting on the shelf, and I sure as heck will not replace the wax ring on the other two toilets. Forget it. I’m done.

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      Danco – August 23, 2016

      Good Afternoon Michael,
      Having an unsuccessful toilet installation is very frustrating.We were very sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience and try to understand why...Read More the Perfect Seal did not work for your toilet installation. We have an excellent team of technical support agents ready to help walk you through the steps to fix the issues. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1. 1.800.523.5135 (option 2), or if you prefer, you can email us at support@danco.com. We would like to know your unique situation and would like to help in troubleshooting the problem and make sure the Perfect Seal works for you.

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22. 

    1 out of 5

    Dennis Rockhill – June 21, 2016

    Not quite the first time – nor the second. How about some troubleshooting tips??

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      Danco – June 22, 2016

      Good Afternoon Denise,
      We were sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience to understand why the Perfect Seal did not work for your toilet installation. Having an unsucc...Read Moreessful toilet installation is very frustrating and we want to prevent this from happening in the future with our product. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. From your feedback, it sounds like this may have been the case with your particular installation. In these situations, the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal can be removed. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed and the toilet should then sit flush with the floor. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. Your feedback has been documented and we will do everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. We would like to learn more about your experience and hopefully help to fixing the problem. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. We can be reached between 8 AM to 5 PM, CST Mon. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email support@danco.com. Thank you for providing us with your candid feedback.

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