Perfect Seal Toilet Wax Ring

43 reviews for Perfect Seal Toilet Wax Ring

1. 

   

   Rated 1 out of 5

   D. Meleg – June 15, 2016

   Flange face was only three sixteenths-inch above floor level. But even with the black ring removed, the toilet base would no longer sit flat against the floor. Went back to the trusty wax ring used for decades. Wasted $10 on this innovation.

2. 

   

   Rated 1 out of 5

   Dennis Rockhill – June 21, 2016

   Not quite the first time – nor the second. How about some troubleshooting tips??

   • 

     

     Danco (store manager) – June 22, 2016

     Good Afternoon Denise,
     We were sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience to understand why the Perfect Seal did not work for your toilet installation. Having an unsucc...Read Moreessful toilet installation is very frustrating and we want to prevent this from happening in the future with our product. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. From your feedback, it sounds like this may have been the case with your particular installation. In these situations, the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal can be removed. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed and the toilet should then sit flush with the floor. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. Your feedback has been documented and we will do everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. We would like to learn more about your experience and hopefully help to fixing the problem. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. We can be reached between 8 AM to 5 PM, CST Mon. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email [email protected]. Thank you for providing us with your candid feedback.

     Read Less
3. 

   

   Rated 1 out of 5

   Michael B. – August 23, 2016

   I wasted four or five of these on one toilet. I removed the blue adapter on all attempts as the toilet flange sits slightly above the level of the floor. My toilet is a St Thomas Creation Marathon II model. After two attempts, I Google’d for some help. I found out you ca...Read Moren remove the plastic black ring. Well, after two attempts and more money wasted, that didn’t help either. I wish I could get a refund. I feel like a chump after wasting money on this product. I originally bought 3 to replace wax rings on 3 toilets on a home I just bought. Now I have two sitting on the shelf, and I sure as heck will not replace the wax ring on the other two toilets. Forget it. I’m done.

   Read Less
   • 

     

     Danco (store manager) – August 23, 2016

     Good Afternoon Michael,
     Having an unsuccessful toilet installation is very frustrating.We were very sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience and try to understand why...Read More the Perfect Seal did not work for your toilet installation. We have an excellent team of technical support agents ready to help walk you through the steps to fix the issues. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1. 1.800.523.5135 (option 2), or if you prefer, you can email us at [email protected]. We would like to know your unique situation and would like to help in troubleshooting the problem and make sure the Perfect Seal works for you.

     Read Less
4. 

   

   Rated 5 out of 5

   Dan – October 5, 2016

   I was hesitant at first to try something new after using wax rings for years. I will be going wax less from now on. It was so easy to use and for once I didn’t have a gooey mess in my bathroom. This is a great product and I will be using it to replace the wax rings on my...Read More other toilet!

   Read Less
5. 

   

   Rated 1 out of 5

   Mike – October 15, 2016

   Causes the toilet to be raised to high of the floor. Flange is slightly raised so I did not use the insert. Toilet still sits above the floor and rocks. I have tightened (over tightened) the nuts but toilet is still raised and rocks.Off to HD for a simple wax ring. Ten bucks d...Read Moreown the toilet – ha ha!

   Read Less
   • 

     

     Danco (store manager) – October 16, 2016

     Good Afternoon Mike,
     Thank you for your candid feedback and letting us know about your DIY installation. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. From the information given, ...Read Moreit sounds like this may have been the case with your particular installation. We suggest removing the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed. The toilet should then be able to sit flush to the floor. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. We are doing everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. We would like to learn more about your experience and hopefully help in fixing the problem. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. We can be reached between 8 AM to 5 PM, CST Mon. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email [email protected]. Thank you for providing us with your candid feedback.

     Read Less
6. 

   

   Rated 5 out of 5

   Ted Brooks – November 2, 2016

   I have installed 3 toilets with the Perfect Seal Toilet Wax Ring. The first toilet installed the first time. I recently installed 2 toilets after bathroom renovations. We purchased a different toilet brand this time and the toilet did not sit flush to the floor on the first...Read More try. There is a hard black plastic ring that is inside the gray rubber casing, I removed this hard plastic ring and then reset the toilet. The removal of this plastic ring allowed the Perfect Seal to fully compress and the toilet then was flush to the floor. I would highly recommend this product for toilet installation.

   Read Less
7. 

   

   Rated 5 out of 5

   Marv Jeffery – November 20, 2016

   Works good for me easy to install like the looks of it would recommend this product for toilet installation for DIY.

8. 

   

   Rated 5 out of 5

   RD – November 27, 2016

   I have installed 2 toilets 2 years ago using the perfect seal. The seal was easy to install, no leaks. The design allowed for reseating the toilet.

9. 

   

   Rated 3 out of 5

   John – January 1, 2017

   You need to show the black plastic ring in the instructions. You talk about it but have to guess what you are talking about. You also need to show this in your video.

   • 

     

     Danco (store manager) – January 2, 2017

     Good Morning John,
     We have sent over your concern to our Product Managers so that they can work on getting more installation information regarding the black insert. We are currently working on new videos and plan on releasing a video with this information in the near fut...Read Moreure. Thank you for letting us know that more information needs to be provided. If you have any questions regarding installation please contact our excellent Technical Support team at 800-523-5135 (option 2) or if you prefer you can email them at [email protected].

     Read Less
10. 

    

    Rated 5 out of 5

    Emmett – January 18, 2017

    this thing works great mike I had to shim the toilet so that it wouldn’t rock once I did that it was perfect one of the best rings out there I will be buying another one a little pricy but worth every dime in the long run

11. 

    

    Rated 3 out of 5

    M. E. VanWoert – January 23, 2017

    thank goodness for the reviews because I did need to remove the black insert. Toilet was good after that once the unit with the wax ring was seated, and I had put pressure on the toilet to settle it in. Then I tightened the bolts, and the toilet was stable. The only issue I...Read More had was that directions are not clear about the order of the different washers, and I didn’t realize until after I got everything tightened down that I was missing hardware in my package (3 different washers), which is why I am giving 3 stars. Another note too, I felt that all of the directions, could have been clearer. Sometimes diagrams associated with the step I was on did not give the information related to that step…had to go to another diagram to see the info I needed.

    Read Less
    • 

      

      Danco (store manager) – January 24, 2017

      Good Afternoon,
      We have recently updated our instructions to make the installation process easier. There is a chance you may have received older instructions and therefore the best directions were not given. We have our most updated instructions along with an installatio...Read Moren video on this product page. It is also located in our How To Center. If you are missing parts I suggest contacting our excellent Product Support team to let the know and the proper equipment will be sent to you. They can be contacted at 800-523-5135 (option 2), or if you prefer you can email them at [email protected]. We have also passed along your concerns/suggestions to our Product Management team so they can compare it to our latest instructions and see if anymore updates need to be made.

      Read Less
12. 

    

    Rated 1 out of 5

    Doug Goetzinger – January 24, 2017

    I have the same problem most of your poor reviews are citing…closet flange sits above floor (less than 1/2″) and I removed the blue rubber adapter as well as the black plastic piece and the toilet still can not be made to touch the floor (I am 220# and sat on the ...Read Moretoilet, gently rocking it back and forth but could not get the toilet to touch the floor.) I assume my toilet horn is too close to the level of the porcelain that contacts the floor so that it will not fit into the Perfect Seal gasket. Your instructions should include toilet horn configurations that will work with your product.

    Read Less
    • 

      

      Danco (store manager) – January 24, 2017

      Good Afternoon Doug,
      Thank you for taking the time to let us know about your DIY experience. We apologize that our product did not work for you. We have found sometimes that removing the toilet and stepping directly on the Perfect Seal will allow it to compress a little ...Read Morefurther and let the toilet sit closer to the floor. There are some cases, however, where the toilet will need to be shimmed. We apologize again for the difficulty you experienced, and will share your concerns and suggestions with our Product Management team for further review.

      Read Less
13. 

    

    Rated 5 out of 5

    Mike Malia – February 17, 2017

    Never installed a toilet, flange, or wax seal. I saw this product at Home Depot a few years ago and bought it. What a low price for such a great product. Our front toilet began leaking so thought I’d give this a shot. Hardest part was lifting the toilet off the flang...Read Moree but managed to so without help. Followed the directions to the letter and toilet works perfectly now. The other brilliant design of this is that if the fit seems loose all one has to do is lift the toilet and realign. My rating is 5 stars. For 10 bucks this saved me $125.00 in plumbing.

    Read Less
14. 

    

    Rated 1 out of 5

    george mi – April 12, 2017

    PRODUCT WAS VERY HARD TO INSTALL I ENDED UP SCREWING DOWN MY TOILET 3 TIMES AND EVERY TIME IT LEAKED ENDED UP USING A NORMAL WAX RING AND IT WORKED. WASTE OF MONEY!!

    • 

      

      Danco (store manager) – April 12, 2017

      Good Afternoon George,
      Thank you for contacting us and letting us know of the issues you have encountered. We apologize for the inconvenience you have experienced. We wish you had contacted us sooner in the process, we may have been able to assist you. This is very unusu...Read Moreal for our product, and we would like to find out more about it. Can you please e-mail the details of your installation to our Product Support team at [email protected]? Thank you again for your feedback.

      Read Less
15. 

    

    Rated 5 out of 5

    Doug E. – April 23, 2017

    This was my first time using this product. It replaced a leaky toilet at the floor perfectly. The home I’m in was rehabbed a while ago and tve tiles raised the floor around the flange by 1/4″. This fit my need perfectly because I do not want to do this type of r...Read Moreepair again. LOL

    Read Less
16. 

    

    Rated 5 out of 5

    Jeff Mueller – May 24, 2017

    I installed a new floor in my bathroom and added a flange spacer to bring the flange hieght level with the new floor. I used a traditional wax ring but it leaked, I tried a second time with a wax ring and got the same leaky result.
    My brother recommended the Perfect Seal...Read More, so I bought one and it worked great the first time! I will certainly use the Perfect Seal when I replace the flooring in my other bathroom this week.

    Read Less
17. 

    

    Rated 5 out of 5

    Rich – May 31, 2017

    Have used the old wax ring for many toilet installations, many leaked. This product worked easily and flawlessly

18. 

    

    Rated 1 out of 5

    Steve – June 19, 2017

    Waste of money. Flange set just above floor level – maybe 1/8″. Attempted to use and the toilet would not set flat on the floor. Read the directions and it said to remove the black plastic inset and reset. Problem at this point was the wax had turned into a maj...Read Moreor pancake and half was in the drain. Had to scrape it all away and start over with a basic wax ring that cost less than half this piece of crap and worked perfectly. Maybe you will have better success if your flange is below the floor level but otherwise pass on this product.

    Read Less
19. 

    

    Rated 5 out of 5

    Shiv – June 26, 2017

    Works a treat, so much better than regular wax rings. My flange was type c in the instructions.

20. 

    

    Rated 5 out of 5

    Paul G. Celentano – July 2, 2017

    I was not confident in using a wax ring (old house issues). Got one of these and even I got it to work. I am terrible at plumbing and hate doing it but plumbers don’t come cheap. Just pulled up the toilet 2 years later (new floor) and there is absolutely no evidence of a...Read Moreny leakage… very happy.

    Read Less
21. 

    

    Rated 5 out of 5

    Harold Brown Sr – July 8, 2017

    Two leaking toilets both sit on uneven ceramic tile. Bought house with this problem not knowing. Changed wax seal quit leaking for a while now leaking again. Replaced both with perfect seal, best thing I done in a while. No leaks and no shimming the toilet now sits perfectly w...Read Moreith no movement.

    Read Less
22. 

    

    Rated 1 out of 5

    Chip Foscue – July 15, 2017

    I placed one of these on a toilet flange that was installed on top of the floor before linoleum was placed, I took off the blue extender ring and the toilet rocked, so per instructions I removed the black adapter and the toilet still rocked, I tightened the bolts and shimmed t...Read Morehe toilet and it leaked. I went and bought a regular wax ring and the toilet did not rock and did not leak. The flange was screwed tight to the floor with no gaps. Both the flange and bottom of toilet was clean. To get my money back on this do I take the smashed rubber back to Home Depot?

    Read Less
23. 

    

    Rated 5 out of 5

    LJU – July 24, 2017

    A couple of months ago I replaced all my toilet seals (4 cammodes) with extra thick wax seals w/ plastic inserts. (two of four were definitely leaking) Two were below floor level, two were at floor level. The one below floor level failed immediately, replaced with Perfect ...Read MoreSeal and no more odor. Two other toilets started to get sewer gas stench a few months later… Upon pulling the toilets one seal was only partially compressed, the other had no compression. Replaced both with Perfect Seal, both are now odorless. A little bit more expensive than a traditional wax ring, but I think it’s good money spent.

    Read Less
24. 

    

    Rated 1 out of 5

    Tom – July 25, 2017

    This device was used in a below floor installation that required the use of both parts and compressed so the toilet sat flat with no rocking. Initially it seemed okay and working as it should with never any water around the toilet. A while later we noticed it started leaking b...Read Moreut because the flange was below the finished floor the water was going onto the sub floor and eventually it rotted to the point the water started dripping in the basement. This obviously small seeping leak was probably from the very start and took a long time to become evident. Contacted Danco as it was under warranty and they said they would rush a replacement. After pulling the toilet I discovered that everything had seated as it should have, the blue adaptor was properly sitting over the horn on the bottom of the toilet and the main part had compressed level. The problem was that the wax when pushed out of the seal had created a restriction in the 3 inch drain opening narrowing the flow to about 2 inches. This restriction was causing a small back up in the drain which with this strong flushing toilet, forced water between the two parts of the seal allowing a small amount of seepage onto the sub floor. Over time the sub floor could only absorb so much and eventually made the leak evident. Not wanting to ever trust this product again I switched to the Fluidmaster Better Than Wax Toilet Seal which required using both parts for below floor flange installation. Had to put full weight onto the toilet to compress seal enough that the toilet sat flush on the tile floor. This seal with no restriction in the flush is working fine with no evidence of a leak on the tile floor or from the sub floor below into the basement. Never did get the promised Perfect Seal replacement from Danco.

    Read Less
    • 

      

      Danco (store manager) – July 26, 2017

      Good Afternoon Tom,
      We understand having an unsuccessful toilet installation is very frustrating when you purchase a product to perform as stated and then it fails. Here at Danco we takes these product failures very seriously and want to make this right. In reading your ...Read Morereview, I was concerned that you had not received the Perfect Seal just and I went to track your package. It was shipped 7/20 and it usually takes 7-10 days to arrive in Canada from the states; so you should be receiving it any day now. We stand behind our products and want all of our customers to have the best DIY experience. We truly value all feedback from our customers and we will make sure that our Quality Department and Engineers receive your feedback on the Perfect Seal so that this product can be retested to ensure we have the product performance. Thank you for reaching out to us. We appreciate your feedback and value your business. Please feel free to reach out to us if you have any additional questions and concerns. Our Technical Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at [email protected]. Thank you and have a wonderful rest of your day.

      Read Less
25. 

    

    Rated 5 out of 5

    David Reynolds – August 2, 2017

    When my old wax ring gave out i went to Lowes and was loming at the variety of wax rings ti choose from and then u came across the perfect seal. I purchased the new wax ring and installed it and i think i wont use any other wax ring ever again its been installed for about 4 mo...Read Morenths now with nk issues. Here a link to my YouTube channel where i show how to install thos ring. Thos have been one of my best cideos with over 7K views so Danco if your reading this hook me up and sponsor me and ill show hlw to install more of your products.

    https://youtu.be/J2BejwFe6_o

    Read Less
26. 

    

    Rated 1 out of 5

    Alex friedrich – August 2, 2017

    Product looks nice but did not work. Put together and the next day it was leaking worse then with the old wax ring this is not what I wanted to see.

    • 

      

      Danco (store manager) – August 2, 2017

      Hi Alex! If you could contact our Product Support team we would be happy you fix the issue at hand. They can be reached at 1-800-523-5135, option 2.

27. 

    

    Rated 5 out of 5

    John Whaley – October 14, 2017

    When the old wax seal installed 4 years ago was not holding with drips in the basement and floor boards starting to warp, I replaced it with Next Perfect Seal with great success a few weeks ago. Danco did invent a ‘better mouse trap’… very easy directions an...Read Mored fit perfectly even with a bit uneven hard wood flooring.

    Read Less
28. 

    

    Rated 5 out of 5

    Michael Fishking – November 22, 2017

    This product is AMAZING!! I saw a video of it while searching how to replace a wax ring. This is 1000% better!! No mess or worry if you have to reposition the toilet, and incredibly affordable! So glad I stumbled upon it!!

29. 

    

    Rated 2 out of 5

    Mark Tad – April 1, 2018

    I purchased Perfect Seal and used it with a Kohler toilet. After installing the seal and placing the toilet, I could not get the seal to compress completely. The toilet would rock side to side. I tried removing the toilet several times and tried to further compress the seal, ...Read Morebut it would not work. Out to the store again to buy the wax ring I usually use,

    Read Less
30. 

    

    Rated 1 out of 5

    Nate – April 3, 2018

    Waste of Time and Money: This adds practically 3/4 of an inch to the already 1/4 of an inch toilet flange making it impossible to make a seal without the toilet rocking. I spent 1/2 hour on customer service to be presented with a “work around” to pull out the gra...Read Morey ‘hard part’ to leave the wax ring. What’s the benefit of this product then? Really disappointed. The customer service rep advised I take the product back for a full refund (which is a pain too) – but I will. Will never buy again.

    Read Less
31. 

    

    Rated 5 out of 5

    LYNNDON JOHNS – July 18, 2018

    THANK YOU DANCO! THIS WAX RING SOLVED MY PROBLEM..IT WAS RECMD’ BY A HOME DEPOT ASSOC., AS I HAD AN ISSUE WHERE THE TILE FLOOR WAS HIGHER THAN THE FLANGE, AND THE PERFECT SEAL WORKED FIRST TIME! NO ISSUES!! THIS WILL BE MY “GO TO” FLANGE FROM NOW ON!!

32. 

    

    Rated 5 out of 5

    Larry Jones – September 9, 2018

    I was at my wit’s end in frustration with two failed wax rings. I decided to try the Danco Perfect Seal and it solved my problem. Easy installation and no leaks. I will definitely recommend this product to others. Five stars and thumbs up!

33. 

    

    Rated 2 out of 5

    vikebukt – November 12, 2018

    After pulling the toilet I discovered that everything had seated as it should have, the blue adaptor was properly sitting over the horn on the bottom of the toilet and the main part had compressed level. The problem was that the wax when pushed out of the seal had created a re...Read Morestriction in the 3 inch drain opening narrowing the flow to about 2 inches. This restriction was causing a small back up in the drain which with this strong flushing toilet, forced water between the two parts of the seal allowing a small amount of seepage onto the sub floor. Maybe only works with 4 inch pipe?

    Read Less
34. 

    

    Rated 5 out of 5

    Larry Wilson – November 27, 2018

    Ceramic Tile had been installed and the flange was originally installed at an angle creating a 1/2″ gap in the rear. Tried a new wax ring, a different product, which was somewhat better, and finally purchased the PERFECT SEAL. After installation and a good dose of sili...Read Morecon, the smell is gone. I would highly recommend this product, especially when the drain was not installed properly or other issues exist.

    Read Less
35. 

    

    Rated 5 out of 5

    Louise Leduc – December 29, 2018

    We installed our new toilet during festivities (plumbers 270$/hour minimum during this period). We tried 3 sorts of wax seals with no results. The toilet was always leaking. Then we saw the Perfect Seal on internet. We have been able to install the seal on the first try, ...Read Moreeven if our flange was half above the floor and the other half flush to the floor. It has been a success all the way and we are very happy of this product. The next toilet we install, it will be our first choice.

    Read Less
36. 

    

    Rated 5 out of 5

    JG Shelton – February 17, 2019

    Purchased this hoping I would not have to deal with messy wax rings any more. I was right! This was a snap to install. My flange is above floor, and I still had an issue with the toilet rocking after following the instructions and removing the black piece. I looked up the ...Read Moresupport reviews, and glad I did! Followed additional instructions to seal it a bit harder with my foot/shoe. After that it was a perfect fit. All in all took about 15 minutes to remove the old one and get the new one installed. I love how you can remove the toilet again after installation with absolutely no mess, or nothing that impacts the original seal. I bought another one to do my second toilet. Great product!

    Read Less
37. 

    

    Rated 2 out of 5

    Tony D – March 15, 2019

    my flange is about 1/8″ about ground. Removed blue. placed toilet on perfect seal and noticed toilet was not level. Took toilet off, took out black plastic, then toilet, then shimmed front, middle and back all on left side of toilet. No rocking of toilet once shimme...Read Mored. Leaked 3 days later. talked to support this morning and they think it could be defective.

    Going to inspect once I get the chance and might just go to a standard was ring.

    Read Less
38. 

    

    Rated 1 out of 5

    Elton – June 18, 2019

    Installed as per instructions. Toilet leaking the next day.

    • 

      

      Danco (store manager) – June 18, 2019

      Hello Elton,
      Please reach out to our Technical Support team and they will be able to walk you through any issues that you are encountering. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can ema...Read Moreil them at [email protected].

      Read Less
39. 

    

    Rated 1 out of 5

    JR – July 14, 2021

    Absolute junk. Never sealed right but the rubber ring settles allowing water to leak. Lasted less than a year before leaking heavily.

40. 

    

    Rated 1 out of 5

    David J – June 10, 2022

    This product is a piece of JUNK! I had high hopes for this product. When I installed it the seal would make the toilet rock from side to side. I could not get the toilet to sit square to the floor. I’m going back to a wax ring and wasted $11 from the box store.

    • 

      

      Danco (store manager) – June 10, 2022

      Hi David!
      Thank you for taking the time to provide this valuable feedback. We apologize that our product did not work for you. We have found sometimes that in addition to removing the black ring inside the unit, removing the toilet and stepping directly on the Perfect Se...Read Moreal will allow it to compress a little further and let the toilet sit closer to the floor. There are some cases, however, where the toilet will need to be shimmed. We apologize again for the difficulty you experienced, and will share your concerns with our Product Management team for further review.

      Read Less
41. 

    

    Rated 2 out of 5

    Dan L. – February 19, 2023

    Six Months Later – Last Summer I had toilet problems with flushing. I replaced the seal with your product. The problem actually turned out to be a plugged air vent. Recently, there was water in the basement. I traced it back to the toilet. The perfect seal was fla...Read Morettened out. I don’t use this toilet a lot. I guess I will pry off the “imperfect” seal and just use a standard wax ring. Toilets seem to get heavier every job. I don’t like rework. Maybe your next design will be an improvement.

    Read Less
42. 

    

    Rated 2 out of 5

    Tim – June 16, 2023

    This product does not meet the advertised description of working with toilet flanges both above and below grade. My flange sits on the finished floor and when I installed it the seal would make the toilet rock from side to side and front to back because it was sitting on the ...Read Moreflange/seal and not on the floor anymore. I removed the black sleeve as directed and I didn’t help the problem. I could not get the toilet to sit square to the floor. I pulled the toilet and found the seal was fully seated, but the thickness of the plastic flange on the seal itself added too much height. I had to go back to a wax ring to get the toilet to sit on the the floor as it should. Do NOT recommend if you flange is above grade. I’m not keen on having to shim my toilet to get this product to work when an $4 wax seal does the job.

    Read Less